Privacy Policy
Chelmer Company Services Ltd
Effective Date: 1 January 2026
Chelmer Company Services Ltd ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website and submit information through our contact form.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
Chelmer Company Services Ltd is the data controller responsible for your personal data.
Registered Address:
[Insert Registered Address]
Email:
[Insert Contact Email Address]
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. What Personal Data We Collect
We may collect and process the following personal data:
Information You Provide via Contact Form
Name
Email address
Telephone number (if provided)
Any information included in your message
Technical and Usage Data
When you visit our website, we may automatically collect:
IP address
Browser type and version
Time zone setting
Operating system and platform
Pages visited and time spent on our website
This information is collected through analytics tools.
3. How We Use Your Personal Data
We use your personal data to:
Respond to your enquiries
Provide information about our services
Send marketing communications (where permitted by law)
Improve our website and services
Monitor and analyse website usage
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate Interests
To respond to enquiries, manage our business operations, and improve our services.
Consent
Where you have given consent to receive marketing communications.
You may withdraw consent at any time.
Legal Obligation
Where processing is necessary to comply with legal requirements.
5. Marketing Communications
If you provide your contact details, we may use them to send you information about our services.
We will only send marketing communications where:
You have requested information from us, or
You have provided consent where required under PECR
You can opt out of receiving marketing communications at any time by:
Clicking the unsubscribe link in any email communication, or
Contacting us directly using the details above
6. Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and analyse website traffic.
We use third-party analytics providers (such as Google Analytics) to collect information about how visitors use our website. This may include IP addresses and browsing behaviour.
You can control or disable cookies through your browser settings. Where required, we will obtain your consent before placing non-essential cookies.
For more detailed information, please refer to our Cookie Policy (if applicable).
7. Sharing Your Personal Data
We may share your personal data with trusted third-party service providers who support our business operations, such as:
Website hosting providers
IT service providers
Analytics providers
These third parties process data on our behalf and are required to keep your information secure and confidential.
We do not sell your personal data.
We do not transfer personal data outside the UK unless appropriate safeguards are in place.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Responding to enquiries
Complying with legal or regulatory obligations
When data is no longer required, it will be securely deleted.
9. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.
10. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (in certain circumstances)
Restrict or object to processing
Withdraw consent (where processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details above.
11. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.