Refund Policy

At Chelmer Company Services Limited, we are committed to providing transparent and predictable accounting services. Our Stress-Free Accounting Solution is designed to give you peace of mind, with clear fees and no surprises.

This Refund Policy explains how we handle cancellations and refunds for our services.

1. Scope of this Policy

This policy applies to all services provided by Chelmer Company Services Limited, including:

Bookkeeping and management accounts

VAT compliance and Making Tax Digital (MTD)

Payroll services

Corporation Tax returns

Advisory and accounting support

2. Refund Eligibility

Refunds may be issued if services have not been delivered as agreed or if there is a billing error.

Once work has commenced, fees are generally non-refundable because our team has already allocated time and resources to your account.

3. How to Request a Refund

If you believe you are eligible for a refund, please contact us promptly:

Email: colin@kittco.co.uk

Phone: 01245 256586