Over the course of a long career in accountancy, I have had the privilege of working with hundreds of small business owners, sole traders, freelancers, and professionals across Essex and beyond. And one thing I have noticed, time and again, is that many people are not entirely sure what they should reasonably expect from their accountant or indeed what they are actually entitled to ask for. This article is my attempt to address that. Not as a sales pitch, but as a straightfor